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FAQ

(Frequently Asked Questions)

What's the difference between your Original (Green) and Vegan (Orange) SkinFood?

Our Original SkinFood contains Beeswax which is not vegan. Our Vegan SkinFood does not contain beeswax, instead it contains Fair Trade Shea Butter and a slightly different ratio of oils. The addition of Shea Butter and new ratio of oils makes Vegan SkinFood the best choice for those with extremely dry skin or Eczema.

Can I use the Original SkinFood or Vegan SkinFood on my face?

Yes, due to the ratio of oils and the use of Jojoba oil our Original and Vegan SkinFood won't block pores. We do however recommend our SkinFood Serum for a lighter application for the face. SkinFood Serum has so far delivered the best results when applied to acne prone skin.

I have eczema and extremely dry skin. Which SkinFood should I choose?

Choose Vegan SkinFood. The addition of Fair Trade Shea Butter and ratio of oils is most effective.

How do I know which SkinFood I should pick for my skin type?

Check out our journal entry here which discusses which SkinFood works best on what type of skin.

How do I use SkinFood?

There is no perfect way to use SkinFood as everyone's needs are different. Start however with the below guidelines and adjust as needed.

      Original SkinFood - A little goes a long way! For example: a pea size amount should be enough for one entire arm. Always apply to clean skin and allow a few minutes for balm to absorb.

      Vegan SkinFood - A little goes a long way! For example: a pea size amount should be enough for one entire arm. Always apply to clean skin and allow a few minutes for balm to absorb. When applying to problem skin make sure the skin is clean than apply liberally (approx double the usual amount).

      SkinFood Serum - Massage 3-4 drops onto your face after washing morning and evening. It's that simple! You can apply an extra drop or two to any problem areas such as crows feet, acne scars, wrinkles.

Do you have other products? Like cleansers, toners, masks?

We are working on it. Every ingredient and formulation is meticulously researched and trialled (no animal testing of course!!!!!) to guarantee the highest quality and effectiveness. Due to this, it can take a little longer than usual. Sign up to our newsletter to be the first to learn when we launch new products. 

Can I apply SkinFood to my already oily skin (face)? Won't it cause me to break out?

SkinFood is great for the face! We recommend our SkinFood Serum for oily skin (face) as it contains the perfect combination of sebum mimicking oils which will work on balancing your oils - and if your skin is too oily this is EXACTLY what you need! Our serum will not cause you to break out however some people experience a week of "purging" where your skin gets slightly worse before it gets better. This is your skin going through a small detox, keep going with your serum, as with any detox you will start to see improvements.

My Original SkinFood feels a bit grainy this time. Why?

Ohhh the unpredictable beauty of working with mother nature!! This can occur when your SkinFood has changed temperature too many times or too rapidly. It's simply the coconut oil pulling away from the other ingredients (if you're familiar with coconut oil you'll know how quickly it can go from liquid to hard and back again with temperature change). Do not fear!! The coconut oil will melt once it touches your skin. This has not damaged the integrity of the product however if you're unsatisfied please reach out to us here

The top of my SkinFood looks like it has a strange texture. What can cause this? Is it ok to use?

Ohhh the unpredictable beauty of working with mother nature!! This too is the result of temperature change. It's simply the coconut oil pulling away from the other ingredients (if you're familiar with coconut oil you'll know how quickly it can go from liquid to hard and back again with temperature change). Do not fear!! This has not damaged the integrity of the product however if you're unsatisfied please reach out to us here

Is Manuka Oil Vegan? How is it different to Manuka Honey?

Yes, Manuka Oil is vegan. Manuka Oil is steam distilled from the Manuka leaf directly (think of tea tree oil). This is totally different to Manuka Honey which, like any honey, is not vegan as it is a bee (animal) by-product.

Is your Shea Butter Fair Trade?

Absolutely. Our Shea Butter comes from Zabzugu – Tatale district in Tamale located in the Northern part of Ghana. Our shea butter is sourced directly from women’s co-operatives that operate within the region.

Why isn't the Jojoba Oil Certified Organic?

There are high costs involved when farms apply to become Certified Organic, costs that can be unrealistic for some small, family run farms. We could easily switch to a Certified Organic supplier however we made the decision to support a small, family run farm based in North QLD instead. When we trialled Jojoba Oils (we trialled A LOT) the farm we decided to go with out did all the others in quality, purity and, in our opinion, farming practices. Based on their practices we know that their Jojoba is Organic, they just haven't applied for certification therefore we can't make claims. For more information on Jojoba Natural's farming practices please contact us here. 

If we haven't answered your question in our above FAQ, please get in contact with us here.